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Customer Analytics

Distinguish between a great customer and an unprofitable one. Optimise your marketing activity to attract and retain high value customers and drive brand loyalty.

Acquire more valuable customers

Understand cost of acquisition (CAC) and how profitable customers are over their lifetime (LTV).
See which territories, channels and campaigns bring in the most valuable cohorts to better inform marketing budget allocation.

Drive repurchase rates

Slice and dice behaviour and repurchase patterns with in-depth customer segmentation.
Automatically integrate segments into your existing email tools to ensure targeted CRM campaigns, offers and timely reminders.

Maximise customer satisfaction

Monitor efficiency of customer support and refund requests to ensure Trustpilot reviews are as high as possible.

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