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Customer Success Manager

Being a Customer Success Manger at Conjura

We’re looking for someone who has hands-on growth/ marketing/ CRM/ analyst experience in an e-commerce business.

You will be passionate about helping brands succeed and relish the opportunity to apply your knowledge and skills to a portfolio of customers. 

Our customer success(CS) team works closely with brands to drive insights from the Conjura platform and support their growth objectives. You will liaise directly with founders and leadership teams in high-growth D2C businesses, key verticals include Fashion, Beauty, Health & Wellness, FMCG and Retail.

As a member of the customer success team you will need:

  • Be passionate about the eCommerce landscape and enjoy working with growth businesses.
  • Help our e-commerce customers grow, bring expertise and insight to operating teams.
  • Lead key relationships with customers and internal stakeholders, become a trusted advisor to clients.
  • Drive engagement and usage of the Conjura Platform.
  • Drive customer retention and advocacy.
  • Support Conjura’s growth by meeting and exceeding targets for account expansion.
  • Roll out new technology products and services to Conjura customers.
  • Capture customer and market feedback, working closely with our product and delivery teams.

Basic Qualifications:

  • 2-3 years marketing/CRM/analyst experience experience operating in an e-commerce business.
  • Strong interpersonal skills and experience building strong internal and external relationships.
  • Excellent organisational, project management, and time management skills.

Successful applicants for a Customer Success Manager role will receive a full-time permanent offer, with a competitive salary, equity options, and flexibility to allow working remotely or at home.

About Conjura

Founded in 2018, the Conjura Platform accelerates e-commerce performance for consumer brands.

Conjura customers can connect, action and benchmark their data with one powerful platform. Conjura empowers data-driven decision making with intuitive dashboards and actionable insights for e-commerce businesses.


Current opportunities

Can't find the perfect position?

Contact us anyway. We may have an available opportunity for you.

Email us at: hello@conjura.com
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