UX Matters: Keeping your earned traffic on site and shopping with Ciarán Harris

User experience, according to Ciarán Harris starts with the very first interaction someone has with your business. It’s on the brand to ensure every touchpoint is examined and optimized to ensure you capture as many interested users as possible.

Ciarán Harris is the Co-founder of Each&Other, a Dublin-based award-winning global UX Design consultancy.  He is an award-winning Principal UX Designer, a seasoned technology leader, product strategist, and team creator, who has pioneered early technologies for mobile picture messaging, mobile gamification, and commercial IoT products.

Among the topics we discussed were:

• What encompasses the user experience
• How to efficiently conduct user testing
• The main annoyances to avoid on your site